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Tag Archives: customer service

La promotion du sport… une question de vision

Je me suis amusé le week-end dernier à naviguer sur les différents sites qui traitent de curling, entre autres sur celui, évidemment, de l’Association canadienne de curling. Comme à toutes les fois que je visite ce site, je

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Pebbles to Boulders: Customer Service, NOT!

A while back, it came to my attention a curling club has some unusual ice utilization practices. One day four sheets of ice were in use by school teams, one school per sheet of ice. This particular day, there could have been 50 curlers on the four ices.

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