Ticket Update – Jan. 29, 2022
After consultation with stakeholders, Curling Canada has concluded it will not permit ticket sales for the final weekend of the 2022 Scotties Tournament of Hearts to maintain the health and safety of all participants. Details in our release.
In partnership with the City of Thunder Bay, Curling Canada will refund all 2022 Scotties Tournament of Hearts customers in full.
Due to the high volume of customers, we anticipate the refund process to take approximately eight weeks to complete.
Tickets purchased online will be refunded automatically with a follow up email from ticketing staff to confirm the refund has been issued.
City of Thunder Bay ticketing staff will be contacting all other customers by phone. You are not required to contact the box office.
The box office will not be open to the public for in-person refunds.
Ticketing staff will verify credit card information for the purpose of completing the refund transaction and refunds will be processed back to the credit card used for the original purchase. Once processed, customers will see the credit appear on their credit card statement in as soon as 30 days.
Ticketing staff will make alternate arrangements with customers who used a debit card and cash.
We thank all curling fans for their patience and understanding as we manage this complex process as efficiently as possible.
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Have a ticket-related question? Email [email protected].