SAFE SPort
CURLING CANADA – COMMITMENT TO SPORT SAFETY
Curling Canada is committed to fostering a safe, respectful, and inclusive environment for all participants—athletes, coaches, officials, volunteers, and spectators. Everyone has a right to participate in sport free from maltreatment, harassment, abuse, or discrimination.
If you witness or experience inappropriate conduct, we encourage you to speak up. Prompt reporting helps ensure concerns are addressed effectively and contributes to a stronger, safer sport environment.
Curling Canada strongly supports the need for independent mechanisms to accept reports and address violations of the Universal Code of Conduct to Prevent and Address Maltreatment in Sport (UCCMS).
Where a complaint is filed, is dependent on who the complaint is about. All parties will make sure the complaint is filed correctly, so don’t worry about filing with the wrong agency.
CANADIAN SAFE SPORT PROGRAM
Curling Canada has adopted the Canadian Safe Sport Program (CSSP), which is in effect as of April 1, 2025.
Through the CSSP Rules, Sport Integrity Canada (SIC) independently administers the Universal Code of Conduct to Prevent and Address Maltreatment in Sport (UCCMS) for federally funded, national-level sport organizations by receiving and responding to reports of prohibited behaviour, and by developing and carrying out education, prevention, and policy activities.
The CSSP Rules clearly and publicly set out how that will be done, including defined timelines at each stage of the reporting process. The CSSP also offers support services to connect participants with help along the way. For more information about the CSSP and the UCCMS, click here.
It is important to note that the CSSP Rules only apply in situations where the Respondent to a complaint has been designated as a CSSP Participant by Curling Canada. If the Respondent is an individual who has not been identified as a CSSP Participant, they are outside the jurisdiction of the Canadian Centre for Ethics in Sport’s policies and procedures and their complaint will be received by Curling Canada’s Independent Third Party.
Curling Canada will notify all designated participants who are subject to the CSSP. This includes, but is not limited to, specified athletes, board members, employees, casual staff, volunteers, and contractors, support staff, and medical staff.
Everyone who is subject to the CSSP must complete the e-learning course and sign the participant consent form. Curling Canada will distribute an invitation that includes a link to sign up, instructions, and a code to access the course from the SIC online education portal. If you have questions about your education requirements, email education@sportintegrity.ca.
Curling Canada has designated the following individuals as CCSP Participants:
- Board of Governors
- All employees & contractors
- Athletes (Team Canada, National Team Program, National Next Gen, Carded Athletes, athletes in the National Athlete Pool)
- Team Coaches (Team Canada, National Team Program, National Next Gen)
- Athlete Support Personnel – Curling Canada Training and Competitions (National Team Program Coaches, Integrated Support Personnel, Team Managers/Team Leaders, Head Officials, Head Ice Technician)
WHAT IF A PARTICIPANT IS NOT A CSSP PARTICIPANT?
Complaints involving participants who are not designated CSSP Participants may be filed through our Independent Third Party (contact information below).
When to Report
You should report if you:
- Experience or witness abuse, harassment, bullying, or discrimination
- Have a concern related to the safety or well-being of a participant
- Have other Safe Sport or Code of Conduct violation concerns
Where to Report
Curling Canada has partnered with ITP Sport to manage complaints and concerns related to conduct and safety. With decades of experience and unmatched expertise, ITP Sport is at the forefront of the Safe Sport movement, delivering top-tier complaint management services to ensure a safe and respectful environment for all. This ensures all reports are reviewed by neutral, qualified professionals who are independent from the organization.
To make a report, contact ITP Sport through the complaints submission link:
https://app.integritycounts.ca/org/itpsport
Reports may also be submitted anonymously, though this can limit the ability to follow up or take action.
What Happens Next
- Your concern will be reviewed confidentially and fairly
- You may be contacted for more information or to discuss next steps
- Appropriate action will be taken based on Curling Canada’s policies and procedures
How to Report
Sport Integrity Canada (SIC) will accept reports through an online report form and by phone – both methods allow you to remain anonymous if you wish. If you choose to share your name when you make a report, the SIC will not share it with your sport organization unless it is necessary to keep you or someone else safe and will make every effort to get your consent beforehand.
Report online: https://sportintegrity.ca/report-safe-sport
Report by phone: 1-866-971-2777
Get help and information You can contact the CSSP team with questions or for support here.
Complaints involving breaches of the UCCMS by non-UCCMS participants, violations of Curling Canada’s Code of Conduct or other policies should be referred to Curling Canada’s Independent Third Party:
ITP Sport & Recreation
Report online: https://app.integritycounts.ca/org/itpsport
Have questions, need further direction? Please feel free to reach out to Curling Canada.
Curling Canada is pleased to introduce SafeZone, a resource designed to help participants, leadership, and representatives navigate concerns, conflicts, and the complaint process.
SafeZone provides a confidential, welcoming space where individuals can ask questions, share experiences, and receive guidance on issues such as harassment, bullying, abuse, or other forms of maltreatment.
Whether you are an athlete, coach, parent, official, or club representative, SafeZone offers personalized support to help you understand your options and take confident steps forward.
FOR PARTICIPANTS
SafeZone is here to help you understand your options before deciding to file a complaint. We can assist you in navigating questions such as:
- What steps can I take to resolve a conflict before filing a formal complaint?
- What does the complaint process look like within Curling Canada?
- How do I know whether my issue should be addressed by the club or by Curling Canada?
If you are unsure about what to do next, you can reach out to SafeZone to share your concerns, explore options, and gain clarity without fear of judgment.
FOR CLUB REPRESENTATIVES
Club administrators play a critical role in Curling Canada’s safe sport system. SafeZone is available to provide support with:
- Understanding Curling Canada’s jurisdiction and determining when an issue should be addressed locally versus when it needs to be escalated to Curling Canada .
- Navigating complex issues within the discipline process, including items to consider before implementing decisions.
- Interpreting policies and processes to ensure they align with Curling Canada’s expectations.
Our goal is to equip you with the confidence to manage situations effectively and escalate appropriately when necessary.
WHAT SAFEZONE OFFERS
- A confidential and non-judgmental space to share concerns and ask questions.
- Emotional support and an opportunity to talk through challenges you have experienced or witnessed.
- Guidance on available options and support in understanding possible next steps.
- Information on Curling Canada’s complaint processes, jurisdiction, and additional resources.
Reaching out to SafeZone does not mean you are filing a formal complaint. All conversations remain confidential unless you choose to take further action.
CONTACT SAFEZONE
If you are facing a challenging situation, have questions about the complaint process, or need support in addressing an issue, SafeZone is here to help. To contact SafeZone, please reach out by email at safezone@itpsport.ca.
Have questions, need further direction? Please feel free to reach out to Curling Canada.
Nolan Thiessen
Chief Executive Officer
nolan.thiessen@curling.ca
Cell: (403) 463-6648
Jennifer Ferris, ChPC
Head of Sport Integrity and Education
jennifer.ferris@curling.ca

