Career Opportunity: General Manager
Medicine Hat Curling Centre, Alberta
Reports to: Personnel Committee and Board
Position Summary:
To manage all aspects of the Medicine Hat Curling Centre (MHCC) operations, including implementation and adherence of Board policies and procedures. To represent the MHCC at local events as required/requested.
TERMS OF EMPLOYMENT
Monday – Friday. (Additional hours may be required during events).
8 hours per day / 40 hours per week.
Full-time, Contract (3 year), with option for renewal pending review after contract expiration.
Start date: Summer 2024. Possibility of part time work starting in Spring 2024.
Salary: To be negotiated.
6-month probationary period, followed by employee evaluation
EDUCATION
- High School diploma.
- Post secondary education in Business Administration, or related field is considered an asset.
EXPERIENCE
- Minimum 2-3 year experience in a management/supervisory role.
- Experience, knowledge, or interest in the sport of curling is considered an asset.
- Experience in Marketing is considered an asset.
SKILLS
- Excellent customer service skills with an ability to establish positive working relationships with fellow centre members, staff, guests, and community stakeholders.
- Leadership skills while displaying maturity, responsibility, and reliability in representing the MHCC.
- Strong verbal and written communication skills.
- Strong organizational, planning, and problem-solving skills.
- Strong time-management skills and an ability to coordinate multiple-tasks at once.
- Self-motivated and works well with minimal direction.
- Ability to work with computers and operational programs/platforms (i.e. social media).
- Strong knowledge in Microsoft Office including Word, Excel, and PowerPoint
- Knowledge in bookkeeping and accounting.
- Ability to balance, maintain, and communicate financial records.
- Experience with grant writing is considered an asset.
- First Aid certification is required or can be obtained during probation period.
- ProServe Certification (Liquor staff training) is considered an asset.
- Ability to work well with others and take direction.
- The ability to coach and provide curling instruction would be an asset.
MAJOR RESPONSIBILITIES
- To ensure the head ice technician is managing and maintaining the physical plant and ice area to ensure it is in accordance with structural and aesthetic standards, including:
- Ensuring adherence to approved preventive maintenance program.
- Dealing, on a proactive basis, to issues as they arise.
- Coordinating activities of the head ice technician and staff to ensure development and maintenance of quality curling ice.
- Ensuring rocks are maintained to an acceptable standard.
- In co-ordination with the Ice Tech staff maintaining, daily, the physical appearance of the interior and exterior of the building.
- Manage relations between kitchen lessee and Curling Centre (lessor)
- Ensure agreed upon operation hours are being met.
- Assist with the planning of catering for events including but not limited to curling bonspiels, private rentals, and fundraising events.
- Ensure kitchen space complies with health code standards and other legal requirements.
- Ensure kitchen space complies with building code regulations and other legal requirements.
- Managing operations of the lounge, including:
- Monitoring compliance with health standards and other legal requirements.
- Implementing board decisions.
- Supervision of lounge staff.
- Financial management and reporting control, including:
- Preparation of required monthly reports for the Finance Committee.
- Processing of accounts payable and accounts receivable in a proper and timely manner.
- Process and pay various kinds of bills and invoices.
- Monitor adherence to budgets, as approved by the Board.
- Supervise bookkeeping and accounting staff. Implementing Board (or committee) decisions.
- Monitor in adherence to budgets, as approved by the Board of directors and General Manager.
- Inventory management for pro-shop, and restocking equipment as needed.
- Assisting with purchase and ordering of curling equipment for customers/members.
- Assistance with booking and facilitating leagues and/or interested parties with social functions and banquets.
- Preparation of monthly reports for the finance committee and the Board of Directors.
- Processing of accounts payable and account receivables in a proper and timely manner.
- Manage bi-monthly staff payroll and government deductions.
- Monitor in adherence with Government of Canada taxation (GST, etc.).
- Monitor in adherence with Government of Alberta (Workers Compensation, etc.).
- Maintaining personnel files (Application of Employment, Payroll Statements, etc.).
- General secretarial duties (drafting of letters, proposals, grant applications, etc.).
- Assist with purchase, and clerical work relating to memberships.
- Maintain up to date Membership and Shareholders list.
- Ensure occupational and health guidelines are met.
- Ensure all human resource protocols and procedures are appropriately and adequately followed. Ensure all employees receive a copy of and are familiar with employment policies as adopted by the Board. Ensure performance reviews are given for all full-time employees. Ensure job descriptions are created and communicated for all personnel.
- Coordinate and assist with various events hosted at MHCC, including but not limited to:
- Local curling leagues.
- Curling bonspiels.
- Fundraising events.
- Private rentals.
COMMUNICATIOIN
WHO | PURPOSE | FREQUENCY |
Internal Communication | ||
Board and committee chairs | Planning, coordinating, policy implementation | Minimum Monthly |
Staff | Delegation of responsibilities, assignment of tasks, performance assessment | Daily |
Staff (Discipline) | Problem resolution | As required |
External Communication | ||
Media Outlet (News) | Response to interviews, promotion of leagues and events, etc. | As required |
Social Media/Website | Update community of local events, league results, membership news, etc. | Minimum Weekly |
Member Newsletter | Update membership and community of upcoming events, promotions, etc. | Monthly |
ACCOUNTABILITIES
- Accountable for development and maintenance of quality curling ice.
- Accountable for adherence to approved budget.
- Accountable for the proper functioning of the lounge.
- Accountable for implementation and monitoring adherence to all Board policies.
- Accountable for maintenance of the facility.
SUPERVISORY/MANAGEMENT
Supervision of both part time and full-time staff, including:
- Ice Staff
- Lounge Staff
- Office Staff
ADDITIONAL JOB REQUIREMENTS
- Ability to work flexible hours depending on the task at hand, including evenings and weekends, and establishing regular office hours as the General Manager.
- Be able and willing to attend various community events including but not limited to:
- Chamber of Commerce events.
- School award functions.
- Functions involving promotion and growth of local sports and recreation.
- Investigate and maintain year-round rentals.
- Be main contact person with both Curling Alberta and Curling Canada
- Help with hiring and onboarding MHCC staff.
- Assist Board with the growth and development in Medicine Hat and surrounding area.
SUBMISSION DETAILS
Please submit your Resume to:
Dave Kowalchuk – Vice President: [email protected]
Please note that professional and character references may be required upon request. The successful candidate will be required to provide a Police Information Check that includes a Vulnerable Sector Records search and a Child Intervention Check.
The position will remain vacant until a suitable candidate is found. Resume review and interview considerations will begin May 17, 2024.